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UX Writer / Content Designer

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Posted on:
July 12, 2022
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Job Description

As a Senior UX Writer/Content Designer for German text in the client app, you are responsible for creating, validating, and implementing human-centric conversations. You are collaborating with the agile squads to deliver smooth and delightful customer experiences.

wefox is world’s leading InsurTech that is reinventing insurance at scale, with a record-breaking Series C funding round of $650 million in 2021, making it the largest funding round of any InsurTech to date.

wefox is revolutionising insurance by empowering the customer and delivering personalised experiences, driven by data. By providing our customers 360 degree advice through our network of advisors, we optimise each individual's risk coverage through innovative prevention, assistance and insurance products.

As Senior UX Writer / Content Designer for German copy in our customer app you are responsible for creating, validating and implementing human-centred conversations. You are collaborating with the agile squads to deliver smooth and delightful customer experiences.

The cross-functional wefox product design team works end-to-end on the customer lifecycle with development, product management, and content design. Starting with mining insights from user research, ideation and prototyping, and usability testing and iteration, your role brings accessible and trustworthy language, clear CTAs and logical user flows throughout the app’s interface.


  • As a member of the product design team, you propose user-centred and data-driven ideas for UX writing and content design options, creating impact via tone of voice, word choices and accessibility.
  • Work on the product roadmap, the language of wefox, guide people through the app and retain them through storytelling.
  • Challenge the status quo via audits and take your learnings to bring the app to the next level.
  • Show your approach to include all team members and get stakeholder buy-in.
  • Use fitting, relevant and helpful UX copy to make a difference for the world’s biggest insurtech.
  • Create Guidelines, style guides, glossaries, documentation and knowledge share formats centred around user data, analytics, KPIs and business goals.
  • Map out timelines for usability testing to strategically work with matching research methods.
  • Establish mindfulness for all requirements and constraints of our industry, product and business to measure strategies and concepts for the content design agenda.
  • Take interest in teaching and supporting others in junior roles to act as role model.

About You

  • 5 or more years of hands-on experience in a corporate setting dealing with product and a focus on B2C and UX writing / content design (a background in insurtech, fintech or banking is great, but not required)
  • Advanced skills crafting UX copy for a delightful app and making an impact visible in KPIs
  • Creating prototypes, wireframes and user flows comes easy to you, and you collaborate from anywhere with your team
  • Qualitative and quantitative research is your tool to create engaging experiences via words (show us those examples and their wins in your portfolio)
  • German native skills, ideally bi- or multilingual in other European languages (English is our business language, for a smooth and clear communication you will need a level of C1 to C2)
  • If the agile framework Scrum is nothing new to you, please outline in your portfolio how collaboration and hand offs have worked out for you so for (we have the privilege of working with highly skilled agile experts to run all sprints like a breeze)
  • Outstanding communication skills and convincing presentations complete your abilities to win others over.

What We Offer

Now, we’ve gotten to the fun part, the part where you get to brag about your company, those perks your friends are so jealous of!

Here are some of them:

  • Flexible working hours in either remote-first, office-first or hybrid working models
  • Free access to a mental health and well-being platform for personalised care, such as 1:1 coaching and therapy sessions for life’s ups and downs — whether at work, at home, or in your relationships
  • A stack of the latest technologies and working gadgets
  • Training and Coaching opportunities
  • Free coffee, fruit, and snacks because we need fuel!

If you love a less-formal work environment, flexible paid time off, a great compensation package and benefits offering - and most of all, being the authentic you, get in touch, we want to meet you!

To all the misunderstood geniuses, rebels and mavericks looking to change the world for the better. Come work with us!

Additional benefits vary between countries and can be explained in more detail by a TA Partner.

Your contact person for this role is Tony Veloso.

Only applications with a design portfolio as PDF, slide deck or URL will be accepted to go into screening.

We are an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

By submitting the application I confirm to have read and accepted the [data privacy policy](https://wg-web-site-pro.s3.eu-central-1.amazonaws.com/resources/static/WefoxGDPR.pdf)_ governing the job application process.

Don’t forget to mention in your application:
“I found this great opportunity at Content Writing Jobs.”
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