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UX Writer

Company Location:
San Francisco
Job Location:
Remote (US)
Posted on:
August 25, 2021
Might be expired
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Job Description

As a UX writer and member of the design team, you will help tackle complex financial problems and solve them with simple and elegant written solutions.

Since 2005, Prosper has helped advance financial well-being for our users! With over 1 million users gaining access to $19 billion in loans, Prosper is the first peer-to-peer marketplace lender in US. It is built on a simple idea: connect people who want to borrow money with those who have money to invest. We are believers of advancing financial well-being and are passionate about offering our customers a portfolio of products from HELOC to Personal Loans and Credit Card.

Our diverse culture rewards accountability and cross functional teamwork because we believe that this this enables the kind of innovative thinking that will accelerate our mission.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission and core values. Join a leading fintech company that’s democratizing finance for all!

Our Values

  • Accountability at all levels drives results
  • Collaboration creates better solutions
  • Excellence leads to longevity
  • Diversity fuels our innovation
  • Simplicity guides our user experience
  • Integrity defines all our relationships

Our Story & Team // Our Blog

The Role

We are continuing our aggressive growth within the design team, and are looking for a UX Writer to support our growing portfolio of products – including a completely new product to be launched this year.

Prosper builds personalized and simple financial solutions for our customers. We believe in tapping into our engaged user base to uncover unmet needs and use our financial expertise to meaningfully improve our users’ financial lives. As a UX Writer and member of the design team you will help tackle complex financial problems and meet them with simple and elegant written solutions.

You’ll borrow from our voice and tone guidelines to design with words across various products and parts of our user journey. You’ll work collaboratively with various types of stakeholders, with a particular focus working directly with our UX designers and product managers.

Problems You Will Solve

  • Write clear, concise, and conversational copy for financial product experiences.
  • Work closely with UX designers to shape user flows and UI for our experiences.
  • Collaborate closely with Product, Design, Marketing, and Customer Success.
  • Work with stakeholders and reviewers to keep the brand voice consistent.
  • Work with our content strategy team to support everything from social posts to product flows and email to fully integrated campaigns
  • Work with stakeholders and reviewers to keep copy brand and tone across our experiences consistent.

All About You

  • A minimum of 1 year writing copy for a brand in an in-house creative department, ideally working on consumer facing products.
  • You can adjust Prosper’s brand voice and tone based on medium and audience.
  • You’re collaborative. You have experience (and love) partnering with a designer or marketer.
  • You’re a fast learner and can hit the ground running.
  • You’re interested in the actual business. You work to understand the strategies and goals of the Product and collaborate to achieve them through smart communications.
  • You take initiative, keep organized, and can handle multiple projects at once.
  • You’re enthusiastic about your work and about joining a close-knit team.
  • You have excellent writing and editing skills.
  • You can provide samples of your writing.

Nice To Have

  • Knowledge of financial services or personal finance a plus.
  • Bachelor’s degree with English/Advertising/Journalism focus.

What We Offer

  • The opportunity to collaborate with a team of creative, fun, and driven colleagues on products that have an immediate and significant impact on people's lives
  • The opportunity to work in a fast-paced environment with experienced industry leaders
  • Flexible time off, comprehensive health coverage, competitive salary, 401(k) employer match, paid parental leave
  • Wellness benefits including access to mental health resources, virtual HIIT and yoga workouts
  • A bevy of other perks including Udemy access, childcare assistance, pet insurance discounts, legal assistance, and additional discounts through Perkspot
  • The ability to work remotely in the United States

Prosper is continuing to grow our team during the COVID-19 pandemic, conducting fully remote hiring and onboarding processes. Our philosophy as a business is to approach the Covid-19 situation with empathy and urgency. Prosper’s top priority is the health and safety of our employees and of the communities we serve, including our customers, partners, prospects, and candidates.

Applicants have rights under Federal Employment Laws.
Family & Medical Leave Act (FMLA)
Equal Employment Opportunity (EEO)
Employee Polygraph Protection Act (EPPA)

California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA: https://www.prosper.com/plp/legal/privacy-notice-for-applicants/

At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.

Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

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