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UX Writer

Full-Time
at
Company Location:
New York
,
US
Job Location:
Remote
Level:
Mid-Level
Pay:
$
0.00
(
)
Category:
UX
Posted on:
November 4, 2021
Might be expired
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Job Description

As a UX Writer within Product with focus on the US market, you will work in a cross-functional teams including designers, engineers, and product managers who are passionate about creating a great experience for our patients and physical therapists.

Here is an exciting opportunity to make an impact on thousands of people’s lives.

Joint Academy is a world-leading digital clinic for treating chronic joint and back pain. Our product connects patients with licensed physical therapists and delivers clinically proven treatment programs with individualized exercises, interactive lessons, personal guidance and progress tracking through our app. We have treated more than 70,000 patients in five markets to date, and tens of thousands of patients engage with our app every day.

As a UX Writer within Product with focus on the US market, you will work in a cross-functional teams including designers, engineers, and product managers who are passionate about creating a great experience for our patients and physical therapists. We put our users first, and let insights and data inform our work.

You will have the support of fellow Joint Academy designers with expertise within product and service design, UX research and UX writing. This is a platform for exchanging ideas, seeking feedback, growing as an individual and developing the discipline within the organisation.

At Joint Academy we care about each other and value different opinions: you can expect to learn new things every day, have fun at work and we promote a healthy work-life balance.

Requirements

This is what you will do:

  • Write copy for content displayed to patients (exercise instructions, text lessons, etc.) and physical therapists (helping them to guide our patients, handle medical records, etc.)
  • Work with UI copy (microcopy) for the app (button labels, pop-ups etc.)
  • Produce a terminology guideline and localized content and maintain a coherent tone of voice in the apps in collaboration with other UX writers

Qualifications

  • 3+ years of professional experience
  • Native/Bilingual proficiency in English (US) and Spanish
  • Strong problem solving and critical thinking skills, with the ability to present solid arguments for particular design decisions
  • Experience from working with localisations strategies
  • Excellent collaboration and communication skills
  • Familiarity with working in agile projects with cross-functional team

It’s a Bonus If You Have

  • Previous experience from the healthcare sector
  • Experience with Phrase and Figma
  • Experience from conducting usability testing and user research
  • Previous experience with focus on accessibility
  • Thrived in a true remote or digital-first setting

Benefits

  • Opportunity to make a serious impact on thousands of peoples’ lives
  • Remote first - work from anywhere (we also have offices in Malmö, Stockholm, London and New York if you prefer to work from there)
  • A culture oriented towards growth and learning
  • The chance to shape the way we work at this company
  • Flexible working hours
  • 30 days paid vacation
  • Wellness contribution for physical and mental wellbeing, including a subscription to Calm app and 2hrs weekly paid time for exercise
  • Pension and insurance package
  • Learning budget (conferences, workshops, etc.)

In order for your application to be considered, you must hold a EU/EES/UK work permit and reside +-2 hours of the CET timezone, alternatively hold a US work permit and be in the US EST time zone.

Feel free to reach out to viviana@jointacademy.com if you have any questions, and don’t forget to add a link to your portfolio when submitting your application.

Don’t forget to mention in your application:
“I found this great opportunity at Content Writing Jobs.”
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