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Technical Writer

Full-Time
at
Company Location:
San Francisco
,
US
Job Location:
Remote
Level:
Mid-Level
Pay:
$
(
)
Category:
Technical
Posted on:
December 10, 2020
Might be expired

Job Description

As a Technical Writer you will plan, create, revise, and maintain developer documents and educational content as an integral part of the product team, working closely with the engineering, design, and marketing teams.

As a Technical Writer you will plan, create, revise, and maintain developer documents and educational content as an integral part of the product team, working closely with the engineering, design, and marketing teams. The content is often in the form of developer docs but may also include sample code, tutorials, or other supplemental materials. Regardless of what you are writing, creating, or designing, a technical writerโ€™s primary job is to explain complex information in an easy-to-understand manner. In this role, you will be tasked with writing world-class developer-facing documentation.

Responsibilities

  • Plan, research, write, revise, and maintain technical documentation for internal or external engineering audiences.
  • Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
  • Own docs.sourcegraph.com:
  • Make Sourcegraph documentation top-tier
  • Own the backlog of issues with the documentation
  • Assess quality of existing documentation: It is clear and easy to read? It is correct? It is organized?
  • Are there great examples?
  • Support creation of videos
  • Surface needed topics
  • Write scripts for the videos
  • Support developers in creating documentation and technical blog posts based on their comfort level:
  • Interview a developer and create a draft, or
  • Edit copy written by the developer
  • Be a resource for other teams to create copy for:
  • Social media posts
  • Marketing blogs
  • Release blog post(s)
  • Website copy
  • Design and engineering copy

Qualifications

  • Have 5 or more years in a training, instructional design, or technical writing related role
  • Experience working within the docs-as-code approach
  • Is a self-starter; motivated by results and challenging yet attainable goals
  • Is passionate about all things writing and willing to wear multiple hats to get the job done
  • Is enthusiastic about mentoring and coaching others
  • Experience working with Git, GitHub, Markdown, HTML, CSS, JavaScript, etc.
  • Have a voracious appetite for learning, technology, and teaching
  • Not afraid to ask questions
  • Take ownership!

Learn more about us

To create a product that serves the needs of all developers, we are building a diverse all-remote team that is distributed across the world. Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds and communities.

We provide competitive compensation and practical benefits to keep you happy and healthy so that you can do your best work.
Learn more about what it is like to work at Sourcegraph by reading our handbook.

Interview process

  1. You apply here.
  2. Intro calls: We chat with you about Sourcegraph and to find out what you are looking for in your next role.
  3. [30 min] recruiter call
  4. [30 min] HM intro call with Christina Forney (VP Product)
  5. [1 hr] Writing portfolio review: We go over your experience and samples in-depth.
  6. Christina Forney
  7. One other member of the product team
  8. Interviews
  9. [1 hr] Collaboration exercise: We simulate a real-life issue with a member of our engineering team to see how you collaborate on writing projects.
  10. TBD
  11. [30 min] Quinn Slack (CEO)
  12. [30 min] Beyang Liu (CTO)
  13. We make you a job offer.
  14. We check your references during your first week to find out what motivates you and how best to work with you.

We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work, so we are eager to answer any questions that you have about us at any point in the interview process.

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