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Technical Writer

Company Location:
Job Location:
Remote (Europe)
Posted on:
April 4, 2021
Might be expired
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Job Description

Saagie is looking for a new technical writer to join the product team!

Saagie aims to accelerate the time-to-value of business innovation by making data projects less complex. To do this, we have created a DataOps platform for data engineers, enabling them to bring together the most popular technologies to deliver and run data projects easily, quickly, and reliably.

The people behind the platform are an amazing group of individuals based in Paris, Rouen, and New York, all working towards the same goal: enabling our customers achieve great things with their company’s data.

We’ve been named one of the 120 most promising startups by the French government’s French Tech initiative—and this is just the start of our incredible journey! Our team won’t rest until we’ve found a different way to take every data project from proof of concept (POC) to production.

There are more than 90 of us at Saagie, and each of us contributes something unique. But what brings us together is a certain playfulness, kindness, and the knowledge that we’re creating something big together. We like to keep things simple, but without sacrificing creativity. Most of all, customer satisfaction is something that each and every one of us takes a lot of pride in, no matter which team we work in. But that doesn’t mean we take ourselves too seriously: we work hard but always aim to inject a little fun into everything we do.

We are looking for our new Technical Writer to join our Product Team !


Working closely with the development teams using agile-like methods, and under the responsibility of the VP of Product, you’ll be in charge of all client-facing documentation for Saagie, the DataOps & AIOps platform.

As the sole technical writer at Saagie, you’ll have the following responsibilities:

  • Collaborate cross-team to collect information from subject matter experts, including but not limited to developers, product managers, technical support, operations, and marketing.
  • Write, publish, and maintain all client-facing documentation, including technical, developer, and user documentation, using a docs-as-code toolchain.
  • Validate and publish contributions from colleagues.
  • Incorporate feedback from colleagues and customers to improve the documentation.
  • Review UX text in English as needed.
  • Contribute to internal developer documentation as requested.
  • Maintain internal documentation on technical writing processes.

The whole product team is remote first in terms of management and organization. T

Profil & Attitude🧐

  • You’ve worked in a software environment, so you know what technical documentation should look like.
  • You’ve produced documentation for multiple audiences including developers and end-users.
  • You have experience with Git and Git clients such as GitHub and GitLab.
  • You are comfortable maintaining documentation across several repositories.
  • You’ve authored in a lightweight markup language (we write in AsciiDoc).
  • You’re comfortable working with a static site generator (we use Antora) and you’re not hesitant to ask developers for help with the SSG when needed. (Bonus if you have experience with tools like Netlify and Algolia.)
  • You understand the importance of screenshots and visuals in documentation, including when they’re not needed, and you’re comfortable producing them yourself (we currently use Snagit).
  • When visuals are more detailed, you’ll collaborate with your colleagues from design.
  • You’re comfortable in French and have near-native English proficiency. At Saagie, all day-to-day responsibilities, including meetings with subject matter experts, Slack conversations, etc, are conducted in French, and the written documentation is published in English.
  • You have good communication skills and are not afraid to reach out to colleagues for information and assistance.
  • You have a strong teamwork mentality.
  • You're excited by the world data & AI. (Bonus if you have experience working with or documenting common data-related technologies, like Jupyter, RStudio, etc).
  • The position is limited to France Overseas.

Good To Know

Nos valeurs chez Saagie 💕

Personne ne se ressemble chez Saagie. Mais ce qui nous rassemble est notre humour, notre bienveillance et l’envie de construire quelque chose ensemble. Nous essayons de rester simples, mais nous ne sommes pas moins créatifs pour autant. Nous pensons que la satisfaction de nos clients est la responsabilité de chacun et chacune d’entre nous, peu importe notre poste et nos missions.

Mais être responsable ne signifie pas qu’on se prend trop au sérieux : nous travaillons dur mais essayons (la plupart du temps avec succès) de s’amuser dans tout ce que l’on fait !

What’s In It For You 🙆

  • Organisation flexible : nous sommes remote friendly et nos collaborateurs sont très autonomes dans leur travail 💻
  • Saagie fait partie de la FrenchTech 120 et vient d'achever une série B de 25 millions, avec de forts enjeux sur le long terme ! 🦄
  • Un environnement sain : nous sommes accrédités Happy®AtWork, Tech®AtWork et WorkAnywhere® par ChoosemyCompany pour 2020 ! 🧘
  • Prendre part à l'évolution d'une startup en pleine croissance et avoir un impact réel et concret sur son évolution 🚀
  • Politique flexible de congé parental : nous faisons parti du Parental Act 👶
  • 11 jours de RTT en plus des 25 jours de congé légaux 🌴
  • Tickets Restaurants (carte Swile) 🍽️
  • Bonne mutuelle (Axa) 💊
  • Evènements réguliers : nous aimons passer du temps ensemble ! 💃

Vous vous reconnaissez ? Alors discutons-en ! 🚀

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