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Technical Writer

Contract
at
Company Location:
Remote (US)
Job Location:
Remote (US)
Level:
Mid-Level
Category:
Technical
Posted on
July 27, 2020

Job Description

Life360 brings families closer with smart tools designed to protect and connect the people who matter most.

Known for first-to-market solutions for modern family challenges, Life360 recently reached #1 in Appleโ€™s US App Storeโ€™s list of free social networking apps. Nearly 1 in 10 US families with kids use Life360 an average of 12 times a day, and global membership is growing exponentially, with over 28 million active users in over 140 countries as of March 31, 2020 โ€” making Life360 the largest mobile service for families in the world.

This reach gives us the opportunity to do unprecedented good for families through our valued core offerings: advanced location sharing, private messaging, driver monitoring, help alerts, 24/7 roadside assistance, and Crash Detection with emergency response. On average we respond to 1,000 roadside assists and dispatch 200+ ambulances each month to those in need.

Offering both free and paid memberships. In addition, the company has raised over $200 million in equity financing, and recently completed an IPO on the ASX exchange โ€” giving our employees the liquidity of a public company with the upside of a private growth stage business.

Life360โ€™s rapidly growing team of 150+ employees is headquartered in San Francisco, with offices in San Diego, and Las Vegas.

The Technical Writer works under the Engineering Manager to create, edit, revise, and process technical documents related to internal SDK component software and system architecture, developer guides, and software requirements. The primary areas of focus will be documentation to facilitate internal integration of system components. This role requires willingness to work in a team environment, ability to proactively seek out relevant technical details, and ability to learn the standards required for documentation. Create, edit, and format technical documents in accordance with company and department standards. Produce API and implementation guides. Ensure content flow, simplicity, and succinctness.

Key Responsibilities

Drive the development and technical product documentation for APIs with engineering teams
Apply documentation design standards to produce high-quality documentation for various services
Write and edit code samples to support documentation
Produce high-quality documentation for various APIs
Independently follow designs and standards to develop and deliver documentation for products
Work as part of a team to produce conceptual, how-to, and API reference documentation for products

Qualifications

Degree in English, Technical Writing, Computer Science or a related field
Experience working with a programming language, such as Java, Kotlin, Swift, etc
Sharp analytical abilities and proven design skills
A thorough understanding of the software development lifecycle (SDLC)
Previous experience working in an agile programming environment
Experience creating API and SDK documentation
Experience working with GitHub/Git is a plus
Experience working with publishing systems that are based on XML, reStructuredText, or MarkDown
Strong attention to detail
Strong interpersonal skills
Previous experience writing API reference documentation is a plus
Strong written and verbal communication skills

PERKS

  • Competitive pay

This is a remote position.

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