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Technical Writer

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November 30, 2021
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Job Description

The Sr. Technical Writer collaborates with R&D/Engineering and Field Service to plan, author, and edit technical documents supporting product manufacturing and installation.

Checkpoint Systems, a division of CCL Industries, is a global leader in merchandise availability solutions for B2B and B2C retailers, encompassing loss prevention, merchandise visibility and IoT product ecosystems that work in concert to drive profitability and enhance the customer experience.

Checkpoint Systems provides end-to-end solutions enabling retailers to achieve accurate real-time inventory, accelerate the replenishment cycle, prevent out-of-stocks and reduce theft, thus improving merchandise availability and the shopper’s experience.

Our intelligent retail solutions are built upon 50 years of radio frequency technology expertise, innovative high-theft and loss-prevention solutions, market-leading RFID hardware, software, cloud-based SaaS, and customizable labeling and EAS antennas capabilities, to brand, secure and track merchandise from source to shelf.

Our customers include many of today’s top brick and click retailers, offering an array of customizable solutions for Drug, Supermarket, Apparel, Electronics, General Merchandise and Big Box stores. Global headquarters is located in Thorofare, NJ, and features a state-of-the-art Customer Experience Center, showcasing Intelligent Retail Store solutions.

Checkpoint Systems operates in every major geographic market and employs over 4,000 people worldwide. We offer a competitive compensation package and comprehensive benefits package that includes life, health, dental and vision, 401(k), flexible spending accounts and tuition reimbursement.

We care about our people as they are the key to our success. We also provide an open and friendly work environment where we empower people with opportunities to collaborate with global teams, launch innovative products, and grow professionally with a dynamic organization.

EEO AAP Employer/Vet/Disabled
Drug Free Workplace

Job Description

The Sr. Technical Writer collaborates with R&D/Engineering and Field Service to plan, author, and edit technical documents supporting product manufacturing and installation. The output formats include PDF documents, digital media, and video content.

The ideal candidate is comfortable writing quick start installation/setup guides and test procedures. The written content and illustrations support Checkpoint Systems state-of-the-art RF and RFID solutions.

The candidate must have strong communication skills with experience in electronics and/or software fields and ability to deliver high-quality technical publications for both internal and external use.

Job Duties

  • Write and edit manuals, guides, and instructions used by Field Service
  • Collaborate directly with Mechanical Engineering to author and design graphics for installation procedures
  • Support and co-author content with other Engineering disciplines including Hardware/Electrical Engineering and Software/Firmware groups
  • Create and edit graphics, technical drawings, and images used for visual communication
  • Support on-site media production, photography, video creation and live streaming
  • Conduct interviews to gather source material from technical experts
  • Create videos about Checkpoint products (e.g. installation videos)
  • Interface with QA to obtain information about product installation and field support
  • Support release and documentation change process (ECN)


*Education *

  • Bachelor’s degree in English, Communications, Visual Communications, Engineering (ME, EE or related field), or equivalent experience in the electronics industry


  • 4+ years technical writing experience
  • Experience creating user guides and/or documentation using Microsoft Word
  • Experience with image processing and graphic design software: Photoshop, Illustrator, SnagIt
  • Experience writing technical documents for electronic systems

Knowledge, Skills & Abilities

  • Ability to write clear and concise documentation
  • Proficient with Office 365 tool suite, FrameMaker and Adobe Acrobat Pro/DC
  • Attention to detail, strong collaboration and communication skills required
  • Ability to quickly learn, analyze, and understand technical subject matter, and communicate it in a clear manner
  • Photography and graphic design skills required, video creation/editing skills a plus
  • Self-motivated, team player, with strong interpersonal skills
  • Ability to manage multiple projects and deliverables simultaneously

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Checkpoint Systems

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