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Technical Writer

Company Location:
Redwood City
Job Location:
Remote (US/Canada)
Posted on:
March 24, 2022
Might be expired
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Job Description

As a technical writer intern, you will learn about all stages of the technical writing process by taking the documentation of a new feature from start to finish. You’ll also gain an understanding of how to evaluate and improve existing content.

Alation continues to hire for roles at various locations with all interviewing and on-boarding done virtually due to COVID-19 crisis.

Big Data isn’t a problem. It’s an opportunity.

At Alation, we help people find, understand, and trust data, so they not only excel in their work — they drive value for their enterprise, team and role. In the words of one customer, “Alation makes me look like a rockstar.”

More than 250 enterprises drive data culture, improve decision making, and realize business outcomes with Alation, including AbbVie, American Family Insurance, Cisco, Exelon, Finnair, Munich Re, New Balance, Pfizer, Scandinavian Airlines, and US Foods. Headquartered in Silicon Valley, Alation was named to Inc. Magazine’s Best Workplaces list and is backed by leading venture capitalists including Blackstone, Costanoa, Data Collective, Dell Technologies, Icon, ISAI Cap, Riverwood, Salesforce, Sanabil, Sapphire and Snowflake Ventures.

With more than $217M in funding - valued at $1.2 billion, Alation is poised to capitalize on data as an opportunity. Our exceptional Glassdoor ratings reflect a culture that makes coming to work each day a joy. Do you want to join a team that welcomes new ideas, supports your growth, and recognizes your unique value?

Join us!

Due to Covid-19, this will be a remote role for the 2022 Internship Program.

Candidates must be located in the US or Canada to be considered for this US position.

Alation’s Documentation team helps customers succeed by providing written explanations and instructions for using Alation. We collaborate with product managers, engineers, trainers, technical support, and many others to produce conceptual explanations, how-to guides, and reference topics that our customers need to achieve their goals with our software. As a technical writer intern, you will experience all stages of the technical writing process, taking the documentation of a new feature from start to finish as well as evaluating and improving existing content.

As a technical writer intern, you will learn about all stages of the technical writing process by taking the documentation of a new feature from start to finish. You’ll also gain an understanding of how to evaluate and improve existing content.

What You’ll Learn

  • How to research a new software feature by interviewing subject matter experts, gathering information at team meetings, and test driving the software
  • How to plan and execute the documentation for a software feature, including conceptual explanations, how-to guides, screenshots or illustrations, and reference material
  • How to get feedback and edits from stakeholders and peers and revise your documentation accordingly
  • How to format and publish your documentation online using a modern technical authoring tool chain
  • How to address “content debt” by analyzing, editing, and improving existing content.

You Should

  • Currently be pursuing a BA/BS in technical communication, business writing, English, or related field
  • Love being able to explain complicated things to people, and do it well
  • Have the ability to learn complex technical concepts quickly
  • Possess excellent command of English grammar, spelling, and style
  • Have a technical skill, such as knowledge of the command line, a programming language (especially SQL), or databases.

You Must

  • Submit a cover letter and writing sample that demonstrates the above qualities. Applications without a writing sample will not be considered. This can be linked in your application or emailed to us at talent@alation.com!

More About Alation

Our founders have come together from different backgrounds: business, engineering, and design. This unique mix from our founding team is important to the Alation culture story. Today, our team consists of creators and communicators with varied backgrounds - from Stanford, to the Indian Institute of Technology, big companies and one-person startups, the United States, and abroad. We continue to seek ever more diverse perspectives as we grow.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, name, religion, color, national origin, gender identity and expression, sexual orientation, age, marital status, veteran status, or disability status.

Why Alation?

  • Market-Leading Data Catalog Provider
  • High-growth, collaborative environment with diverse and inclusive teams
  • Continuous learning, enrichment and development opportunities and much, much more!
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