🚚 Founded in 2014, Shippeo is a French SaaS company leading the European market in helping shippers and logistics companies track their freight shipments in real-time to improve visibility throughout their end-to-end supply chains.
Relied on by global brands including Carrefour, Total, Schneider Electric, Faurecia, ThyssenKrupp, Saint-Gobain, Renault and Eckes Granini, Shippeo's platform helps customers track more than 25 million shipments per year across 75 countries.
Having already raised €71 million in funding, Shippeo is growing rapidly. The team has more than tripled in size to 220 within 2020 and 2021 and the scaling is continuing throughout 2022. Our team of Shippians comprises 27 different nationalities, speaking a total of 29 languages.
We are looking for an ambitious and language-savvy Technical writer either based in our offices or remotely in France, Sweden, Rotterdam, Germany or Italy.
As a passionate Technical writer, your main task is to manage and respond to incoming tenders (RFI, RFP, RFQ, Security questionnaires etc) from our prospects, customers or partners.
- You will be acting as the primary writer for all RFx responses and proactive proposals.
- You will be in charge of monitoring and enforcing deadlines and deliverables from other stakeholders in the proposal process
- You will be utilizing and maintaining our knowledge database.
- Together with the European team, you will also support international projects.
- Experience in managing RFx responses
- Excellent written communication skills
- Full professional proficiency in English, French, German
- Other languages are a plus.
- Experience in Supply chain or Logistics is a plus
- Technical background and understanding of of Software products, preferably SaaS products
- Passionate advocate and practitioner of content management principles, able to persuade subject experts to maintain information
- Curiosity, research skills and customer empathy
- Writing with brevity, impact, sincerity, intent and warmth
- Ability to tailor messaging for specific people, personas, purposes and markets
- Ability to distil concepts into graphics and/or themes
- A genuine care for customer success and the role we each play
- Mature, non-confrontational, consultative styleA technical background and ideally
- You are a team player and like to collaborate cross-departmental.
🏆 We have 4 values at Shippeo that are embodied by each Shippian:
- Ambition – Do not give up any challenge for Shippeo to become a global leader
- Commitment – To be demanding in order to achieve exceptional customer satisfaction
- Team Spirit – Foster teamwork with respect in a relaxed atmosphere
- Simplicity – Stay simple in our behavior and solutions