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Content Writer

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Posted on:
November 29, 2021
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Job Description

Merkle is looking for a forward thinking content writer to join the team.

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We are champions for meaningful progress, and we aim to be a force for good — for our people, clients, the industry, and society. We keep our people at the center, creating space for growth, understanding, and learning so they can grow. We embed diversity in our mindset, our products, and our teams to empower an inclusive, equitable, and culturally fluent environment.

Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle is an agency of dentsu.

Job Description

We are looking for a forward-thinking Content Writer to join our team. You are both left- and right-brained; logical and creative. You work with our team and clients to create new blog posts, articles, website copy, and other types of business and marketing content. You’re a writer with an understanding of brand and voice and works nimbly so you can move from project to project quickly and seamlessly.

You will conduct thorough research on industry-related topics, generate exciting content ideas, and turn in error-free copy on time — every time. Ultimately, you’ll deliver content that meets brand standards in ways that appeal to the right audiences for our clients.


  • Create engaging content, such as blogs, articles, SEO copy, Website copy, and other marketing and business copy
  • Optimize content according to SEO and client needs/direction
  • Collaborate with marketing and design teams when project calls for it
  • Meet all content deadlines
  • Work on multiple projects at once
  • Attend relevant client and content team meetings
  • Stay up-to-date with content marketing developments and trends


  • 3+ years of experience in content writing, copywriting, UX writing, or related field
  • Degree in English, Journalism, Literature, Communications, Marketing, or related field
  • Collaborative, communicative, organized, and personable
  • Great presentation skills (to internal teams, leadership, and clients)
  • A mix of big picture thinking and detail-oriented execution
  • Proactive and go-getter mentality (with business development, process improvement, operations, client work, etc.)
  • Proven track record that enables them to confidently work together with cross-functional teams
  • Technology platform and Content Management System experience preferred
  • Portfolio of your work. Please also include examples of hands-on work you’ve done creating or editing content for websites and apps, including but not limited to microcopy, user education, product copy, thought leadership, and marketing communication.

Additional Information

An essential part of our dedication to fun and active lives is ensuring our employees live to their fullest potential. Working here means we've got you covered for medical, dental, vision, disability, and life insurance with outstanding coverage at very affordable premiums. Add to that our 401K savings plan with a company match of up to 50% on each dollar contributed up to 6% max. We get that family is the most significant commitment of all. We make it easier to be a working parent with paid time off, and paid family leave.

All your information will be kept confidential according to EEO guidelines.

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