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Content Writer

San Jose, United States
Posted on
September 12, 2020

Job Description

Cognizant Technology Solutions Hiring Event!

Event Details
Date: Tuesday, September 15, 2020

What We're Hiring For

Content Writer

Intake Details:


Enterprise Sales, Business Development, and Market Research. Clouds experience preferred

What to bring to this event

Please have a copy of your resume

Completing our online application prior to the event is strongly encouraged and will speed up the process.

What to wear

Dress code is Casual (come as you are, but please be presentable).

About Cognizant Technology Solutions

Cognizant's mission is to dedicate our business process and technology innovation know-how, deep industry expertise and worldwide resources to working together with clients to make their businesses stronger.

We are one of the world’s leading professional service companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based consultative approach helps our global clients envision, build and run more innovative and efficient businesses.

You’ll find the opportunity to do great work here. We’re a culture that welcomes ideas and your entrepreneurial spark. Like you, community matters to us. We value work-life balance. Think big, and come grow with us. Come apply today and consider joining us!

What is a Virtual Hiring Event?

Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren't in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you’re a fit!

Agent Responsibilities

Review existing technical documents and bring them up to best practices standards of the client guidelines.
Work with provided content from subject matter experts and developers to produce internal documentation for use by customer agents.
Write compelling, clear help center articles
Complete content rewrites identified by Content QA process and Client team
Develop comprehensive documentation that meets organizational standards
Ability to observe a process or procedure from a technical point of view and create content for any skill level
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and guidelines specifications
Evaluate current content and develop innovative approaches for improvement
Research, outline, write, and edit new and existing content, working closely with various stakeholders to understand project requirements
Bug triage & Resolves style guide issues
Bug management, analysis and reporting
Produce draft that is easy to translate into other languages
Answer context questions from localization linguists
Take on additional production tasks as needed
Track work activity on tasks and identify improvement areas

Required Skills

Bachelor's degree or equivalent practical experience.
3+ years’ experience as a Technical / Content writing professional
Excellent outlining, writing, product content launch, content editing & coding, research, and communication skills
Experience working with content management system
Proven ability to master content strategy and style guidelines from both writing and editing perspective
Preferably tech writing, journalism, Commercial, content management, or other online communications
Experience creating customer-focused copy
Able to translate complex technical ideas into easy concepts for any user to understand
Edit, clarify and proofread documents and sequence diagrams written by Product Owners, SME’s and Architects.
Experience working collaboratively and proactively in a diverse team environment
Excellent problem solving skills, sound business judgment, strategic and analytical capabilities
Attention to detail with the ability to complete a large volume of work quickly and independently.

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