πŸ“ Get content writing jobs into your inbox
Subscribe
πŸ‘ˆ Back to Jobs

Content Marketing Manager

Full-Time
at
Company Location:
San Francisco
,
US
Job Location:
Remote
Level:
Mid-Level
Pay:
$
0.00
(
)
Category:
Marketing
Posted on:
April 3, 2021
Might be expired

Job Description

Gorgias is looking for the first Content Marketing Manager. Your goal will be to increase the impact of your content on your company's revenue. To achieve this, you will work both on the content strategy, as well as on production and distribution.

Gorgias helps Ecommerce companies deliver excellent customer service at scale. Our product creates a unified profile of customers by combining emails, live-chat, and social-media messages with Ecommerce data such as purchase and delivery info.

Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using ML. πŸ’¬ + πŸ“¦ = ❀️

We've been around since 2015, and we're currently serving over 4500+ eCommerce businesses, including Steve Madden, Timbuk2, and FjΓ€llrΓ€ven. Is working with a real-world application that touches the lives of millions, your thing? Then yeah, Gorgias is for you.

We are looking for our first Content Marketing Manager. Your goal will be to increase the impact of the content on the company's revenue. To achieve it, you will work on both content strategy, production, and distribution sides.

What You'll Do

CONTENT STRATEGY

  • Build and prioritize content roadmap based on audiences' needs and internal feedback from marketing, sales, success, bizdev.
  • Run industry & SEO analysis to identify new content opportunities and to come up with creative ideas.
  • Define metrics to follow the impact of the content in terms of ARR.

CONTENT PRODUCTION

  • Write different content types: TOFU articles, customer stories, landing pages, newsletter, social posts, ebooks, etc.
  • Gatekeeper of the content to ensure high quality and brand consistency for any content published on Gorgias name
  • Streamline content production workflow to be able to produce more content by keeping a hight level of quality
  • Outsource some content production to contractors and manage them
  • Identify new formats/ideas of content that will grow the content channel performances (videos, podcasts, interviews, etc)

CONTENT DISTRIBUTION

  • Publish content
  • Manage and enhance existing content distribution channels (newsletter, social media)
  • Identify new opportunities for content distribution

You Are The Perfect Candidate if You Have

STRONG ENGLISH WRITING SKILLS

  • to write and proofread content
  • to adapt and enhance our company tone of voice

CREATIVE SKILLS

  • to refurbish existing content to extend the lifetime
  • to come up with innovative ideas of contents

ANALYSIS MINDEST

  • to measure and understand content performances

SEO KNOWLEDGE

  • to be able to publish SEO optimized content
  • to identify content opportunities through SEO researches

PROJECT MANAGEMENT CAPABILITIES

  • to own content production roadmap
  • to Increase the content production velocity
  • to manage content writers contractors

STRONG EMPATHETIC CAPACITY

  • to collect internal feedback for the content roadmap
  • to understand our audiences, their needs and the content they like

IDEALLY (but not mandatory)

  • Some ecommerce industry knowledge
  • Open to working in a very international environment (early calls with Europe)
  • At least 3 years of content experience

Company Perks & Benefits

  • Competitive salary, equity packages, and performance bonus packages
  • 5 weeks of vacation and parental leave
  • Latest MacBook Pro or equivalent
  • Health insurance
  • Free lunch x5 a week
  • 1 company retreat per year

More About Gorgias

Why You Should Join Us

  • πŸš€ Join a high growth tech startup at a crucial time, and with an unusually technical growth team
  • πŸ₯‡ Work with a talented team you'll learn a lot from
  • πŸ’‘ Apply your skills to have a strong impact on our brand perception
  • πŸ™ Join a company where automation, good & clean data are core beliefs shared by all
Don’t forget to mention in your application:
β€œI found this great opportunity at Content Writing Jobs.”
It helps us add more writing jobs for you.
Something wrong with this job posting?
Report this job and help us maintain the quality of jobs. Thank you.

Upgrade to Daily Newsletter Membership

Beat the odds and land your dream writing job by applying before anyone else.
Daily Newsletter Membership is open for early access + special lifetime pricing.
Daily Newsletter Illustration

Early-Bird Daily Newsletter Membership

dark check mark
Daily new jobs newsletter (sent as soon as posted)
dark check mark
Free upcoming membership features
dark check mark
Money-back guarantee
dark check mark
Cancel anytime